Dear Customers,
Updated : October 18, 2013
December 18, 2012
Operation check result on Windows® 8.1 / Windows® 8.(Updated)
Following is the current result of the operation check on PIXELA CORPORATION software bundled with
JVC KENWOOD camcorders on Windows® 8.1 / Windows® 8.
Operation check 1
| Software | Confirmed problems |
|---|---|
| Everio MediaBrowser™ 4 Everio MediaBrowser™ 4 BE Everio MediaBrowser™ 3D Everio MediaBrowser™ 3 Everio MediaBrowser™ 3 BE |
Cannot upload to YouTube™ and/or Facebook®. * For Everio MediaBrowser™ 4 and Everio MediaBrowser™ 4 BE users, the update against above problem is now available. |
Solution
.NET Framework 3.5 need to be installed to solve this problem.
Follow the procedures below :
- Click the [Search] charm in the Start screen.
- Click the [Control Panel] in the application screen.
- Select [Uninstall a program].
- Click [Turn Windows features on or off].
- Check the box of Microsoft .NET Framework 3.5 (includes .NET2.0 and 3.0) and click [OK].
- Restart the computer.
* Please also refer to the following information.
Operation check 2
| Software | Confirmed problems |
|---|---|
| Everio MediaBrowser™ HD Edition Ver.2 Everio MediaBrowser™ Ver.2 Everio MediaBrowser™ HD Edition Ver.1 Everio MediaBrowser™ Ver.1 MediaBrowser™ LE |
|
1. Cannot upload to YouTube™.
Solution
.NET Framework 3.5 need to be installed to solve this problem.
Follow the procedures below :
- Click the [Search] charm in the Start screen.
- Click the [Control Panel] in the application screen.
- Select [Uninstall a program].
- Click [Turn Windows features on or off].
- Check the box of Microsoft .NET Framework 3.5 (includes .NET2.0 and 3.0) and click [OK].
- Restart the computer.
2. The preview screen blacks out when playing back JPEG image.
* JPEG image cannot be played back when operating on Windows® 8.1 / Windows® 8.
Above is the problems that we have found at this point and we do not guarantee the full operation of all functions other than these problems.
We appreciate your understanding.
