Everio MediaBrowser™ Ver.1 - Q&A

I can't import files on a network to the Library.: You can't add files on a network to the Library.
For video files stored on a network, save files on the computer first, then add files to the Library by selecting [Add Files to Library] / [Add Folder to Library] from the [File] menu.

I don’t know which volume to select when saving videos in camcorder to the computer.: Before saving to the computer, check videos in each volume (see "Checking Video Contents" in "Everio MediaBrowser™" Instruction Guide P.34).

There still are videos not saved on a disc after creating 5 discs.: Disconnect the USB cable from the computer and create a disc with Direct DVD again.

How long does it take to upload videos to YouTube™ ?: For uploading 1-minute video, it takes about 5 minutes. (when uplink speed is 1Mbps)
* It may differ depending on the communication environment.

I cannot upload to YouTube™.: Upload from the YouTube website.
The MediaBrowser™'s communication to the internet may be blocked if a security software is installed.
Enable MediaBrowser™'s access to the internet.
For the settings of the security software to allow an application to access the internet, please contact the security software support center.
* Refer to Product News and "Download". "Immunity regarding YouTube™ upload function" When using YouTube™ upload function, the number of videos uploaded per hour may be restricted by YouTube™ specifications. Also, we do not guarantee full operations for future modifications of the YouTube™ specifications, and the operation on every environment.

The uploaded file's title is changed on YouTube™.: If you use following symbols in a title, the symbols are changed to "_" when uploading.
"&" "<" ">"

I can't export to iTunes®.: "iTunes® " and QuickTime® is required for exporting.
You can download "iTunes® and QuickTime® from the Web site of Apple Inc.
* Refer to Product News and "Download".

Although there are more than 1 disc drive, I can't select a drive to write.: Connect your camcorder and select [Create Disc] from the menu on the camcorder.
Click [Settings] button on the "Everio MediaBrowser™" screen and set the writing drive.
Disconnect the USB cable again and execute [DIRECT DVD].

I disconnected the USB cable and "Everio MediaBrowser™" does not operate properly.: Exit from "Everio MediaBrowser™", and connect the camcorder again.
Then, start up "Everio MediaBrowser™".
* While using "Everio MediaBrowser™", do not disconnect the USB cable or turn off the camcorder.

It takes a long time to start up "Everio MediaBrowser™".: When many files are backed up, it may take a while to start up "Everio MediaBrowser™".
* Please wait until it starts up.

Why doesn't my videos appear on-screen when I use the One Touch Upload or One Touch Export?: "One Touch Upload" or "One Touch Export" functions on dual-slot SD card camcorders default to the SD card in Slot-A.
If your video is on the SD card in Slot-B, move the SD card into Slot-A and retry the "One Touch" functions.
You may also click the [Back] button on the "Step 1 (Select the candidates)" screen to go back to the Browser screen, select the other SD card in the "Device" section on the upper left side, then click the [YouTube] or [Export] button.

The file conversion fails when I export video files to upload to a video sharing site.: This problem occurs when your Windows® Media Player version is old.
Download the latest Windows® Media Player and install it to your computer.

Follow the procedure below to delete(uninstall) the software :

Windows® XP Users

Windows® 7/Windows® Vista Users