PIXELA CORPORATION


Operation Check

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Dear Customers,

Date revised : May 21, 2010
Date enactment : October 23, 2009

The result of the operation check for PIXELA software bundled with Canon camcorders on "Microsoft® Windows® 7".

Following is the result of the operation check for PIXELA software bundled with Canon camcorders on "Microsoft® Windows® 7".

We are now preparing the updater against "Known problems" listed below.

We will release the updater on this page as soon as we are ready.

If the updater for your version is not available, please wait until we are ready.

Update History

2010.5.21
2010.4.30
2010.4.9
2010.3.19
2010.3.5
  • We are preparing the updater against "Known problems" listed below.
2009.12.4
  • Finished the Operation Check for "ImageMixer™ 3 SE", "ImageMixer™ 3 SE for SD", and "ImageMixer™ 3 SE Ver.3" on "Microsoft® Windows® 7 (64bit)".
Known problems

PIXELA Application Disc Ver.2
  1. "ImageMixer™ 3 SE Ver.5" reacts slow or does not respond when operating on Windows® 7.
  2. The disc created from the Writing List (DVD-Video, AVCHD, Blu-ray, DataDisc) is recognized as a blank disc by the OS.
  3. Jumpiness occurs when playing back a file exported for iTunes® on Windows Media® Player.
  4. * Above problems can be solved by applying the updater. "PIXELA Application Disc Ver.2" Updater Download

PIXELA Application Disc Ver.1.0
  1. "ImageMixer™ 3 SE Ver.4" reacts slow or does not respond when operating on Windows® 7.
  2. The disc created from the Writing List (DVD-Video) is recognized as a blank disc by the OS.
  3. On Windows Media® Player, the video stretches horizontally when playing back a file which was imported from the camcorder and then exported for using on computers.
  4. Jumpiness occurs when playing back a file exported for iTunes™ on Windows Media® Player.
  5. * Above problems can be solved by applying the updater. "PIXELA Application Disc Ver.1.0" Updater Download

ImageMixer™ 3 SE Ver.3
  1. "ImageMixer™ 3 SE Ver.3" reacts slow or does not respond when operating on Windows® 7.
  2. The disc created from the Writing List (DVD-Video, AVCHD, Blu-ray, DataDisc) is recognized as a blank disc by the OS.
  3. Jumpiness occurs when playing back a file exported for iTunes™ on Windows Media® Player.
  4. * Above problems can be solved by applying the updater. "ImageMixer™ 3 SE Ver.3" Updater Download
ImageMixer™ 3 SE for SD
  1. "ImageMixer™ 3 SE for SD" reacts slow or does not respond when operating on Windows® 7.
  2. The disc created from the Writing List (DVD-Video) is recognized as a blank disc by the OS.
  3. On Windows Media® Player, the video stretches horizontally when playing back a file which was imported from the camcorder and then exported for using on computers.
  4. Jumpiness occurs when playing back a file exported for iTunes™ on Windows Media® Player.
  5. * We are now preparing the updater against above problems.

ImageMixer™ 3 SE
  1. "ImageMixer™ 3 SE" reacts slow or does not respond when operating on Windows® 7.
  2. The disc created from the Writing List (DVD-Video, AVCHD) is recognized as a blank disc by the OS.
  3. Image is stretched horizontally when playing back the SD quality file edited with "ImageMixer™ 3 SE" on Windows Media® Player.
  4. Jumpiness occurs when playing back a file exported for iTunes™ on Windows Media® Player.
  5. * Above problems can be solved by applying the updater. "ImageMixer™ 3 SE" Updater Download

The above is the operation result on "Microsoft® Windows® 7" (32bit/64bit version).

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